FAQ

1.- ONLINE PURCHASING.

HOW CAN I PURCHASE ONLINE?

I WANT TO BE UP TO DATE WITH PROMOTIONS AND SPECIAL OFFERS. WHAT DO I DO?

WHAT SIZE DO I CHOOSE?

HOW MUCH DOES SHIPPING COST?

WHAT IS A PROMOTIONAL CODE?

2.- MY ACCOUNT.

DO I HAVE TO REGISTER TO MAKE A PURCHASE?

HOW DO I UPDATE MY INFORMATION?

HOW CAN I RECOVER MY PASSWORD?

3.- DELIVERY.

DELIVERY TIME AND WHERE I CAN RECEIVE MY ORDER.

HOW CAN I MAKE SURE I’VE COMPLETED MY ORDER CORRECTLY?

4.- RETURN POLICY.

HOW DO I RETURN SOMETHING?

¿CAN I EXCHANGE A GARMENT FOR A DIFFERENT SIZE OR PRODUCT?

THE ARTICLES I’VE RECEIVED ARE INCORRECT OR HAVE A DEFECT. WHAT DO I DO?

5.- PAYMENT METHOD.

HOW CAN I PAY?

IS IT SAFE TO PAY WITH MY CARD?

6.- CARING FOR YOUR GARMENTS.

CARING FOR YOUR GARMENTS.